Skip to main content

Restoring access

If you or your users cannot connect with two-factor authentication to a site, server or VPN, you can allow online access through personal account Multifactor.

  1. Log in to personal account using the available authentication method. We hope you have configured all possible options.
  2. Go to the "Access Requests" section Multifactor Access Requests
  3. Find the pending request and click the "Details" link
  4. Click the "Skip without authentication" button. The user will receive one-time access within the current session instantly. Request Multifactor access